Privacy Policy

ENI Technologies Limited (“EN”1) respects and protects the privacy of visitors to our websites and our customers who use our services. To ensure transparency, this Privacy Policy describes our information handling practices when you access content we own or operate on the websites hosted at https://en1tech.com/ or any other websites, pages, features, or content we own or operate (collectively, the "Sites") and related services (referred to collectively hereinafter as "Services").

Please take a moment to read this Privacy Policy carefully. If you have any questions about this Privacy Notice, please contact us at [email protected]

Understanding our Privacy Policy

By accessing and using our services, you are saying that you have read and understand how we collect personal data, why we collect personal data, and the legal basis for such collection. If you are not comfortable with any aspect of this Privacy Policy, you should not access our services. We do not use your personal data for automated decision making. We reserve the right to modify this Privacy Policy at any time without prior notification.

Lawful basis for processing

We only process personal data where we have a lawful basis for doing so, such as the following:

  • When you have given us explicit permission to process personal data for a given purpose.
  • When we have to process personal data to meet our contractual obligations.
  • When we have to process personal data in order to comply with the law.
  • When we are constrained to process your personal data in order to protect your interests or those of another person, such as to prevent identity theft.
  • When there is an overriding public interest or we have been vested with an official public mandate to take certain action in the interest of the public.
  • When we process personal data in order to protect our legitimate/commercial interests.

The personal data we collect

Personal data is data that can be used to identify you directly or indirectly, or to contact you. Our Privacy Policy covers all personal data that you submit to us.This Privacy Policy does not apply to anonymized data, as it cannot be used to identify you. You may be asked to provide personal data anytime you are in contact with EN1. Except as described in this Privacy Policy, EN1 will not transfer any personal data to any third party.

Personal data collected

This section details the Personal Data we may collect from you. We explain why we collect your personal data. If you decide to inquire about our services, we’ll ask you to provide us with some specific information.

We collect the following types of information:

  • Personal Identification Information: full name, date of birth, age, nationality, gender, phone number, home address, and/or email.
  • Formal Identification Information: Government issued Identification cards.
  • Contact Data: billing address, delivery address, email addresses, telephone numbers and other information..
  • Employment Information: Office location, job title, and/or description of role.
  • Online Identifiers and Location Data: Geo location/tracking details, browser fingerprint, OS, browser name and version, and/or personal IP addresses.
  • Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Usage Data:survey responses, information provided to our support team, public social networking posts, authentication data, security questions, user ID, click-stream data and other data collected via cookies and similar technologies.

How your personal data is used

Our primary purpose in collecting personal data is to provide you with a secure, smooth, efficient, and customised experience and deliver the products you buy from us to you. We also use personal data to create, develop, operate, deliver, and improve our services, content, and advertising.

Collection and use of personal data collected automatically

We will inform you if we start using cookies.

Cookies are small files placed on your computer’s hard drive that enable the Sites to identify your device as you view different pages. Cookies allow websites and applications to store your preferences in order to present contents, options, or functions that are specific to you. Like most interactive websites, our Sites may use cookies to enable the tracking of your activity for the duration of a session.

We may use cookies (and similar technologies) and analytics tools to collect information about you. This information can be used to improve the performance of the Sites, make advertising more relevant, and enhance the user experience.

Cookies may collect information about the specific device you are using, such as the hardware model, device ID, operating system version, web-browser software (such as Firefox, Safari, or Internet Explorer), and your Internet Protocol (IP) address/MAC address/device identifier. For example, we automatically receive and record information on our server logs from your browser, including how you came to and used the Services; your IP address; device type and unique device identification numbers, device event information (such as crashes, system activity and hardware settings), browser type, browser language, the date and time of your request and referral URL, broad geographic location (e.g., country or city-level location) and other technical data collected through cookies, pixel tags and other similar technologies that uniquely identify your browser. We may also collect information about how your device has interacted with our website, including pages accessed and links clicked. We may use identifiers to recognise you when you arrive at the Sites via an external link, such as a link appearing on a third-party site.

How we share your personal data

We do not share personal data with unaffiliated third parties, except as necessary for our legitimate business interests, to provide you with our services, and/or as required or permitted by law or professional standards, and generally to facilitate the running of our business or to provide specific services you have requested. We would only transfer personal data to the following categories or situations when they met our strict standards on the processing of data and security. We only share personal data that is necessary for them to provide their services. We will not transfer your personal data to any third parties for their own direct marketing purposes, except as stated herein. The circumstances that could necessitate the sharing of your personal data are specified below.

  • We may disclose relevant personal data for logistics purposes.
  • We may also disclose your personal data to comply with applicable laws, court orders, or other valid legal processes and to enforce or apply our terms of service.
  • Where we may transfer rights and obligations pursuant to our agreement with you.

How we protect and store personal data

We understand how important your privacy is, which is why EN1 maintains (and requires its service providers to maintain) appropriate physical, technical, and administrative safeguards to protect the security and confidentiality of the personal information you entrust to us.

However, we cannot guarantee that loss, misuse, unauthorised acquisition, or alteration of your data will not occur. Please recognise that you play a vital role in protecting your own personal information. When requesting our services, and there is a need to create an account, it is important to choose a password of sufficient length and complexity, to not reveal this password to any third-parties, and to immediately notify us if you become aware of any unauthorised access to or use of your account.

Furthermore, we cannot ensure or warrant the security or confidentiality of information you transmit to us or receive from us by Internet or wireless connection, including email, phone, or SMS, since we have no way of protecting that information once it leaves and until it reaches us. If you have reason to believe that your data is no longer secure, please contact us via support.

Changing or updating your personal data

You are entitled to review, correct, or amend your personal information, or to delete that information where it is inaccurate. You may do this at any time by contacting support.

Rights in relation to use of your personal data

This section describes your rights. You have the following rights:

  • right to request from us access to and rectification or erasure of your Personal Data;
  • right to restrict processing or object to processing of your Personal Data;
  • right to data portability;
  • right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
  • right to lodge a complaint with the relevant authority.

In the event that you wish to exercise your rights, please reach out via email at [email protected]

Retention of personal information

We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting obligations or to resolve disputes.

Contact

You may reach out to the DPO via email at [email protected]

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© 2023 EN1 technologies. All rights reserved.